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Big BFSI Future Tech Show and Awards by Trescon
July 27, 2022 @ 9:00 am - 11:00 pm
Big BFSI Future Tech Show & Awards is a thought-leadership-driven, business-focused initiative that provides a platform for tech leaders who are looking to explore and adopt new-age future-tech within their organization.
The show is hosting tech leaders from across India, who will meet, network, learn and engage with some of the world’s renowned technology thought-leaders, subject matter experts and technology innovators in a constructive, open-dialogue environment to find solutions
for issues hindering their operations and services.
| Time and Duration | Description |
|---|---|
| 09:00 – 9:40 40 minutes | Registration, Networking, Exhibition Booth Visits, One-to-one meetings |
| 09:45 – 09:55 10 minutes | Welcome Address |
| 10:00 – 10:15 RBI OPENING ADDRESS 15 minutes | The Future of Banking in the Age of Digital Disruption DR. AMITABH RAJAN Chairman, Reserve Bank of India Services Board |
| 10:20 – 11:05 DIGITAL BANKING PANEL DISCUSSION 45 minutes | Going Digital: Banking on Innovation, Sustainability & Technology As we enter 2022, banks must rethink the definition of ‘digital banking,’ with the application of data, analytics, technology, innovation, and people that will transform customer experiences. Leading voices share their predictions for banks of the future and discuss the key challenges facing the sector. * The streamlining and integration of channels to ensure a positive and seamless customer journey across all potential touch points. * Modernizing core systems, applications, processes, and ecosystems with Cloud * Delivering hyper-personalized features that deliver tailored experiences based on real-time dynamic signals about every customer’s individual needs and profile *Impact of BaaS & Open banking partnerships between Fintechs & Banks * Impact of future of money, transactions, and the decline of cash on banks * Rise of ‘challenger Banks’ in India * Future of KYC in Banking *Safeguarding and building ‘Digital Trust’ * Redirecting credit away from carbon-heavy companies toward sustainable energy – Green Banking |
| 11:10 – 11:25 15 minutes | Enabling the Event-driven Digital Banking * How to embrace a modern architectural approach to meet today’s real-time and digital-first strategy needs. * 3-step to leverage event-driven architecture (EDA) for faster response times to improve customer experience * Why EDA can Increase agility and equip to scale at a lower cost * BSFI successful case studies SUMEET PURI Chief Technology Solutions Officer Solace Corporation |
| 11:30 – 11:55 25 minutes | Networking Opportunities, Exhibition Booth Visits, One-to-one meetings |
| 12:00 – 12:45 DIGITAL CX PANEL DISCUSSION 45 minutes | Driving Scale & Growth in BFSI Segment with Digital CX Leveraging digital technologies to offer personalized multi-channel interaction with customers, to create better customer experiences and outcomes. Here are some reasons why you need to transform your customer experience. * Empower a digital-first business approach through design thinking * Data-driven CX for delivering higher ROI *AI-powered platforms automating relationship-heavy private banking and asset management field * Building a Virtual Workforce with RPA * Prioritizing a seamless omnichannel customer experience * Using chatbots as your ‘Financial Concierge’ * Building execution-focused strategy by mapping end-to-end customer journey. * Leverage BNPL concept to improve customer experience and build positive sentiment * Vitality of leveraging big data analytics to gain deep insights into the customer mindset. |
| 12:50 – 13:05 TECH TALK 15 minutes | Reserved for Haptik |
| 13:10 – 13:20 TECH TALK 10 minutes | Reserved for WebWerks |
| 13:25 – 14:30 LUNCHEON 65 minutes | Networking Opportunities, Exhibition Booth Visits, One-to-one meetings |
| 14:35– 15:15 CLOUD PANEL DISCUSSION 45 minutes | Cloud Ahead: Move Beyond Legacy Cloud, a critical element of the digital revolution, is transforming the BFSI industry. The cloud-first paradigm has the potential to drive business excellence and deliver benefits such as innovation, speed to market, and savings on infrastructure and operational spends. * Embracing the cloud to modernize channels by enabling features like digital identity, push notifications, e-wallets, and QR payments * Integrating modern technologies to support evolving infrastructure * Best cloud deployment model for BFSI: Public Vs Hybrid Vs Multi-Cloud * Leveraging the cloud as an analytics platform for real-time customer insights & reporting *Exposing data and services through APIS and micro-services to enable faster and easier access to data. * Deployment of web and channel-compatible apps and self-service portals * Value proposition of SaaS service models like Communication-platform-as-a-service (CPaaS) and contact-center-as-a-service (CCaaS) * Need for Cloud Data Protection Systems * Challenges of moving into the cloud and exploring the future work needed to provide a trustworthy cloud environment |
| 15:20 – 15:30 TECH TALK 10 minutes | Reserved for Site 24×7 |
| 15:35 – 16:00 COFFEE/ TEA BREAK 25 minutes | Networking, One to One Meetings, Booths Visits |
| 16:05 – 16:50 CYBERSECURITY PANEL DISCUSSION 45 minutes | Combating Cybercrimes: Is Offense the Best Defense? The stakes are much higher in the BFSI and NBFC sectors and passive IT security and reactive breach strategies won’t protect these businesses from the ongoing assault from cyber attackers and data thieves. Let’s discuss some of the CyberSecurity must-haves to go on the offensive. * Multi-Factor Authentication (MFA) * Privileged Access Management * A Business Email Compromise Shield * Network Defenses * Customer Cybersecurity Education * A Multi-Layered Defense Strategy * Extend Your Defenses to Customers as Part of Customer Care Packages or Insurance |
| 16:55 – 17:05 TECH TALK 10 minutes | Reserved for Accops VIJENDER YADAV Co-founder, CTO & COO Accops |
| 17:10 – 17:15 TECH TALK 5 minutes | Reserved for CredAvenue 18:35 – 23:00 260 minutes Networking Cocktail |
| 17.20 – 18:20 AWARDS SPOTLIGHT 60 minutes | Big BFSI Future Tech Awards Session |
| 18:25 – 18:30 5 minutes | Closing Remarks |
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